Shangri-La Group Ready to Welcome Back Staycation Guests in Malaysia with Fully Vaccinated Guest-Facing Workforce and StaySurance Personal Accident Cover - KhatyAiman KhatyAiman: Shangri-La Group Ready to Welcome Back Staycation Guests in Malaysia with Fully Vaccinated Guest-Facing Workforce and StaySurance Personal Accident Cover
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Shangri-La Group Ready to Welcome Back Staycation Guests in Malaysia with Fully Vaccinated Guest-Facing Workforce and StaySurance Personal Accident Cover

khatyaiman | 9/24/2021 04:11:00 pm | 0 Komen

StaySurance personal accident coverage is made available at no additional charge and  includes daily hospital cash benefit of up to USD 100 per day in the event of a positive  diagnosis for infectious diseases such as COVID-19 

MALAYSIA, 22 September 2021 – The Shangri-La Group’s seven hotels in Malaysia are going  the extra mile to provide staycation guests with added confidence now that intrastate tourism  has resumed for states that have transitioned to phase 2 of the National Recovery Plan. 

As part of the Shangri-La Cares commitment, one of the Group’s key priorities is a fully  vaccinated guest-facing workforce. When guests next visit a Shangri-La hotel in Malaysia, they  can travel with greater confidence, knowing that a fully vaccinated guest-facing team will be  taking care of their needs1.  

In addition, should the unexpected happen during one’s staycation, guests and their loved  ones staying at the Group’s seven hotels in Malaysia can enjoy personal accident coverage at  no additional charge from 22 September 2021. 




The StaySurance Personal Accident Cover provides guests with end-to-end personal accident  protection that starts even before they check into their hotel. Underwritten by AIG, guests  will be covered from 06:00hrs or upon check-in, whichever is earlier, on their day of arrival  until 18:00hrs or upon check-out, whichever is later, on the day they are scheduled to check  out of the hotel. Registered guests will be covered for any unexpected mishaps even when  they are outside the hotel, enjoying local attractions and activities.  



 

One of the key benefits of StaySurance is the daily hospital cash benefit of up to USD 100 per  day should the insured guest be hospitalised due to having contracted infectious diseases, such as COVID-19, while on staycation.  

The promise of a fully vaccinated guest-facing workforce coupled with the introduction of the  StaySurance Personal Accident Cover at no additional charge to guests demonstrates the  Group’s commitment to helping guests enjoy their domestic holidays to the fullest during  these extraordinary times. 




Mr. Chan Kong Leong, Regional CEO for the Shangri-La Group in Southeast Asia & Australasia,  said: “We are heartened to note that 80 percent of the adult population in Malaysia have  been fully vaccinated and the various states are making headway under the National Recovery  Plan. We anticipate more residents to indulge in staycations again in the days ahead and we  want to further demonstrate our Shangri-La Cares commitment to our local guests and thank  them for their continued support. Besides elevated cleaning and hygiene protocols and a fully  vaccinated guest-facing workforce, the StaySurance Personal Accident Cover enables us to  support our guests in their time of need, should the unexpected happen during their  staycation.” 





Underwritten by AIG, highlights of the StaySurance coverage2include daily hospital cash  benefit of up to USD 100 per day in the event if the registered guest is hospitalised due to an  accident or specified infectious disease, coverage for emergency outpatient expenses to treat  an injury due to accident, and ambulance expenses. The policy also provides USD 50,000 to  each registered guest in the unfortunate event of accidental death or permanent  disablement. Guests can contact AIG’s customer service team at +60 3 2772 5578 from  Mondays to Fridays between 09:00hrs and 17:00 hrs if they require assistance during their  staycation. 


Local leisure guests who are booked to stay in any of the seven Shangri-La hotels in Malaysia from 22 September 2021 will automatically enjoy the StaySurance Personal Accident Cover at  no additional charge.  

For more details on StaySurance Personal Accident Cover, please visit https://www.shangri la.com/en/landing/staysurance/

All seven Shangri-La hotels in Malaysia – Shangri-La Kuala Lumpur; Traders Hotel, Kuala  Lumpur; Shangri-La Rasa Ria, Kota Kinabalu; Shangri-La Tanjung Aru, Kota Kinabalu; Shangri La Rasa Sayang, Penang; Shangri-La Golden Sands, Penang and JEN Penang Georgetown by  Shangri-La – proudly bear the “Clean & Safe Malaysia” Hygiene Excellence and Safety Label that is endorsed by the Malaysian Association of Hotels and supported by the Ministry of  Tourism, Arts & Culture of Malaysia. The label is awarded to organisations who are committed  to upholding high hygiene and sanitation standards in their premises.  

For more information on Shangri-La Cares and the safety standards and precautionary  measures the Group has embraced across its hotels, please visit https://www.shangri la.com/group/shangrila-cares

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